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  • Slide # 1

    Slide # 1

    Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts Read More

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    Slide # 2

    Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts Read More

    Slide # 3

    Slide # 3

    Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts Read More

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    Slide # 4

    Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts Read More

    Slide # 5

    Slide # 5

    Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts Read More

     
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  • ”Co-opetition as a Framework to Improve Social Value Co-creation. Case Study: Trans Metro Bandung”

    Abstract

    Analyzing service science to revealed embedded theory, this paper suggests a value net approach to the use of co-opetition situation in management conflict. A case of Trans Metro Bandung (TMB) conflict is analyzed from this perspective. TMB is a public transportation mode that is built as an alternative solution to Bandung traffic jam. Un-fortunately, TMB become a source of conflict especially with the existing public transportation companies. This paper seeks to utilize TMB’s concepts of service science to explore how value co-creation occurs in the context of co-opetition of public transport service provider in Bandung. This study is a single case study with a focus on the Bandung Agency of Transportation (Dishub Bandung) as TMB’s provider perspective. The findings enrich understanding of value co-creation by showing that organization should take comprehensive view if they want to minimize conflict and to have same platforms in embracing co-creation.

    Selengkapnya buka link ini yah: Coopetition TMB

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